Tuesday, July 17, 2012

IOGEAR 2-Port DVI KVMP Switch with Audio and Cables (GCS1762) Review

IOGEAR 2-Port DVI KVMP Switch with Audio and Cables (GCS1762)
Average Reviews:

(More customer reviews)
This product would have been the answer to all of my problems if it weren't for a few fatal flaws;
1) It does not support 'multifunction' keyboards...their technical support informed me this includes any keyboards that include volume control, internet buttons, etc. You know, the kind that come with most modern PCs sold today. I don't use those buttons and keyboards are cheap - I'd be willing to just buy a new one except:
2) Mice with wheel buttons are not supported (according to their tech support, this also constitutes a 'multifunction' device)...so if you are a gamer (or just like the wheel button), prepare to replace your gaming mouse with a plain vanilla 2-button mouse.
3) Their tech support is pretty awful; They seem to have a checklist of devices that are unsupported (despite being pretty standard with most PCs on the market today), and seem more interested in finding a reason why your configuration is unsupported (thus ending the call) than actually working with you. My mouse was working on both PCs but was just a little choppy on one, but once the support person latched onto the fact that it had a wheel, they were unwilling to waste another second talking about what might be causing the problem and if anything at all could be done to fix it.
It's too bad, it's even a slick looking little device. I give it two stars because it does indeed switch back and forth between the two monitors.

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