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(More customer reviews)I received this remote control tonight with very high hopes, especially because of the very high price tag. Still, I am a professional trainer and I can justify the expense if the product is worth it.
So far, without even using it for more than a few minutes, I have these disappointments with this device:
1) The programmable dongle cannot be set to press the "Enter" key or the "Control" key. While there are a ton of keys it can press, Enter is not one of them. And while I can press the Control key in combination with many other keys, it appears that Control alone does not work. This feature is the main reason I purchased this remote control. You may find that your needs for a programmable control are also not met.
2) The wireless dongle does not store in the remote. Other products 1/3rd the price of yours allow the presenter to place the dongle inside the remote when not in use. I am worried that the dongle will be easily lost or damaged if allowed to float around my notebook bag.
3) There is no on/off switch to prevent "accidental clicks" while not in use. Again, other devices 1/3rd the price have a simple on/off switch. I am worried that I will begin a meeting and find the batteries have drained because the laser pointer was on all night long.
4) Their website which claims to offer online support via email and chat had broken links when I visited it tonight. And their FAQs don't even mention the Jade product.
On the plus side:
1) Green pointer is WAY bright.
2) The device, while larger than most presenter remotes, does feel good in the hand. The AA batteries make it slightly heavy, though.
3) The 360 mouse works quite nicely, possibly the best I've used. This is the remote's strongest point.
I have emailed them to ask about programmable issue, and if they respond favorably I will update this review. But I have a feeling I will be returning it shortly.
[Update] They never responded to my email, but I did call them. Their support was quick to answer and friendly, but they still could not solve the problem I identified above (#1). They agreed it was a bug, but it has been two weeks and no fix yet.
I've used the pointer in many sessions now, and it is just as good as the $60 device I was using before, but no better. The lack of flexible programming (see #1) means I won't be using this any more, sadly. I really hope they make a sequel to this device and take my feedback into account. It could be perfect.
Click Here to see more reviews about: SMK-Link RemotePoint Jade Laser Pointer (VP4910)
The RemotePoint Jade offers a bright green laser pointer, full mouse functionality and presentation controls at ranges up to 150 feet. In additional to dedicated presentation controls for Mac and PC, RemotePoint jade offers four custom buttons which can be programmed to send a variety of key combinations. The Auto RF function finds an open channel so you never have to worry about controlling someone else's presentation!
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Click here for more information about SMK-Link RemotePoint Jade Laser Pointer (VP4910)
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